Frequently asked questions
Quick answers about scheduling, billing, and how lessons run. Full policies are in the Terms of service and Privacy.
What timezone are bookings in?
Scheduling uses Calendly; times are communicated in US Central Time (America/Chicago). The booking section on the contact page calls this out — please confirm Calendly shows the timezone you expect when you pick a slot.
How do payments work?
All lessons are prepaid. Before each scheduled lesson, payment is expected via PayPal, Stripe, or Zelle (you can use whichever you prefer). Ten-lesson packs are prepaid as a block with a 10% discount ($450 for ten one-hour lessons at the standard $50 rate).
What is your cancellation policy?
If you cancel with less than 24 hours before the scheduled lesson start, the full lesson fee still applies. No-shows are charged the full lesson fee. For how start time is shown, see the timezone answer above and your booking confirmation. Full rules: Terms of service.
Are sessions recorded?
Sessions are not recorded by the tutor. Students must not record sessions (audio, video, or screen).
How do lessons take place?
Lessons are one-on-one online sessions. You need a stable internet connection, a working camera and microphone, and a quiet space. Join details are shared after booking.
How does the referral offer work?
If someone you refer purchases a prepaid block of ten lessons, you receive one free one-hour lesson after we confirm the purchase and referral (include “Referred by” on the contact form).
Do you tutor subjects beyond the list on the site?
Yes — My Tutor Tech focuses on technology and coding broadly. If you do not see your topic, use the contact form and we will discuss fit.